Customer Service and Logistics Coordinator

 

Customer service and logistics coordinator
Olam Dairy, Koog aan de Zaan

The Role
An opportunity has arisen for a customer service and logistics coordinator. This position will be based in Koog aan de Zaan, The Netherlands. 

Responsibilities
The main duties of this role will include:
•    Scheduling, arranging and posting of orders for road, sea and air transport to domestic and foreign destinations
•    Support traders on all logistical files
•    Prepare, process and handle the various required documents, certificates and documentary letters of credit
•    Create and maintain transparency with Olam Dairy logistical team based in Warsaw, Poland on all logistical files
•    Weekly preparation of stock and shipment reports
•    Responsible for entering contracts into SAP I coordination with Poland Office
•    Liaise with Olam Cocoa logistical team in Koog aan de Zaan and Rotterdam to leverage on existing intra-EU logistics.
•    Optimize costing: lower average fret rate/km while not degrading service rate
•    Explore contracting with specific transport companies
•    Ensure timely forwarding of documents to customers, banks and agents
•    Prepare, draft, verify and authorize invoices
•    Liaise with suppliers and customers on delivery date of products
•    Handling additional customer requirements, such as Kosher-Passover production, Arabic labels etc.
•    Archive contractual documents, amendments to contractual documents and contractual documents signed and returned by customers
•    Loading checklist for trucks and containers
•    Liaise with the QA department on each loading
•    Liaise with traders on allocation of stock/purchases/sales
 

The candidate
To be successful in this role the ideal candidate must be:

•    A team player 
•    Creative and Flexible 
•    Independent decision maker who will take responsibility and accountability for decisions and actions implemented 
•    A compelling communicator 
•    A strong negotiator 
•    Keen sense of priorities to meet short deadlines 
•    Attentive to detail

The successful candidate will possess the following:

•    Experience of inventory management, purchasing, logistics, global shipping, import/export compliance and supply chain improvements in a related Industry. 
•    Experience with a high volume warehouse/distribution center. 
•    Excellent written and verbal communication skills in English, French, German.
•    5-10 years experience in Supply Chain responsibilities preferably in the Food Industry
•    Valid EU work authorization
•    Microsoft Office Experience (Excel, Word, etc)
•    ERP Experience i.e. SAP
 

Interested?
For more information about this vacancy you can contact us via info@olam-careers.com. If you are interested in this role and connect to the aforementioned profile, we will be pleased to see your application and CV via the application form.

For recruitment agencies:

We have made a conscious decision to do the recruitment ourselves. Therefore, we kindly ask you to not forward any candidates, as we will not accept their applications.

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